UK I.T. SUPPORT AND MANAGED I.T. SERVICES
UK I.T. SUPPORT AND MANAGED I.T. SERVICES
SUPPORTING & MAINTAINING
BUSINESS COMPUTER SYSTEMS
COMPUTER SUPPORT SERVICE
SUPPORTING COMPUTERS FROM THE OFFICE TO A FACTORY FLOOR
Supporting Business Computers & IT Systems Throughout The UK
The BIAS IT support team can look after all your business computer systems, from laptops, PC’s, tablets, smartphones, servers, data storage systems, computer networks, internet routers, Wi-Fi, right down to the connectivity of your office printer.
If you are looking for affordable computer support for your business, then call the BIAS IT computer support team today.
COMPUTER SUPPORT SERVICE FOR COMPANY LAPTOP COMPUTERS
The BIAS IT computer support team specialise in keeping your business running smoothly by offering expert support, maintenance, and repair for corporate laptops. Our laptop support service ensures your devices are always in top shape, reducing downtime and boosting productivity. Whether it’s troubleshooting, hardware repairs, or software configuration and optimisation, the BIAS IT computer support team has got you covered with fast, reliable service.
Let us handle the support, repair and maintenance of your company laptops so you can focus on what matters most. If you have problems with your laptop, try the BIAS IT computer support team today, call: 0345 548 8853.
BUSINESS COMPUTER SUPPORT SERVICES FOR OFFICE AND WORKPLACE PCS
BIAS IT engineers provide an expert computer support, maintenance, and repair service for all types of business computers, including desktops and workstations. Using the BIAS IT computer support team ensures your office and business computers are always running at peak performance, leaving you free to work without worrying about IT.
From troubleshooting to hardware upgrades and security management, the BIAS IT computer support service delivers fast, reliable solutions tailored to your business needs. Trust in the BIAS IT computer support team to keep your technology efficient and secure, for help call: 0345 548 8853.
COMPANY SERVER SUPPORT, MAINTENANCE & INSTALLATION SERVICES
The BIAS IT computer support engineers offer comprehensive office server support to keep your business running seamlessly. From monitored maintenance and regular updates to repairs and system upgrades, the BIAS IT server support service ensure your IT hardware performs at its optimal.
With an option for 24/7 computer support, the BIAS IT server support team are always available to address issues before they impact your business. When it’s time for an upgrade or replacement, our server support team will handle it swiftly with minimal disruption. Trust in BIAS IT computer support service to keep your servers secure, optimised, and reliable, for more information call: 0345 548 8853.
INSTALLATION, SUPPORT AND MAINTENANCE OF DATA STORAGE SYSTEMS
The BIAS IT computer support team provide expert IT hardware support & installation services particularly when it comes to data storage hardware. From setting up robust, scalable storage systems to ensuring they run efficiently with ongoing maintenance and support, the BIAS IT support team has got you covered.
Having been awarded a Gold Partners accreditation with Synology (specialists in NAS drives), BIAS IT Ltd. is fully certified to handle file servers and data storage systems. The BIAS IT computer support team specialises in seamless installation, repairs, and upgrades, ensuring your critical data is always secure and accessible. Call: 0345 548 8853 for data storage help.
NATIONWIDE COMPUTER NETWORK SUPPORT & INSTALLATION SERVICE
Routers and switches are the backbone of your business’s network, ensuring seamless Wi-Fi and internet connectivity for your entire team. Keeping them running smoothly is critical to maintaining productivity, communication, and access to cloud services. BIAS IT is a computer support company that ensures these devices are regularly monitored, updated, and repaired to prevent network downtime, security risks, and performance issues.
With professional IT support, businesses avoid costly disruptions, stay secure from cyber threats, and ensure their network infrastructure is optimised for speed and reliability. For more info please call: 0345 548 8853.
SERVER ROOM SUPPORT AND INSTALLATION SERVICES THROUGHOUT THE UK
As specialists in server room support and server room and rack installation, the BIAS IT computer support team can provide your business with a strong, reliable foundation for your IT infrastructure.
Whether you're building a new server room or upgrading an existing one, the BIAS IT experts can ensure everything is optimised for efficiency, cooling, and security. Our computer support engineers handle installation, maintenance, and troubleshooting with precision, so your systems run smoothly around the clock. Let BIAS IT create a resilient server environment that empowers your business to thrive! For help with your business’s server room please call: 0345 548 8853.
COMPUTER SUPPORT SERVICE FOR MANAGING BUSINESS SMARTPHONES
In their capacity as a Managed Service Provider (MSP) the BIAS IT computer support team help businesses to manage their company smartphones. The BIAS IT ‘business smartphone’ support service offers comprehensive care, including device setup, security, and maintenance.
This computer support service ensures you’ll have access to everything you need from company emails to Microsoft Teams and much more. In essence, the BIAS IT computer support team ensures a company's smartphones are configured with the right apps, security protocols, and access controls, keeping sensitive data safe and employees empowered with everything they need. For company smartphone support call: 0345 548 8853.
COMPANY TABLET COMPUTER SUPPORT & CONFIGURATION SERVICE
The BIAS IT computer support service includes the management of a business’s tablets, this includes providing comprehensive setup (e.g. network & internet access, user accounts, emails, MS365 and other software used by the business), installing cybersecurity solutions, performing routine maintenance and repair or replacements if needed.
Additionally, the BIAS IT computer support team will provide data backup, device tracking, and recovery support, ensuring your team can work efficiently from their tablet computer wherever they are. To learn more about the cost of the BIAS IT computer support service please call: 0345 548 8853 for the very latest prices.
SUPPORTING OFFICE PRINTER & COPIER NETWORK CONNECTIVITY
The BIAS IT computer support service will procure and install a clients’ office printers. These printers can be made accessible via your office’s computer network, to employees on both mobile devices and desktop computers.
Whilst BIAS IT will maintain and support the printers’ network connection, they will not repair faulty or damaged printers. However, if you have purchased your office printers through BIAS IT Ltd. and hold a current computer support subscription then BIAS IT will manage the warranties for the printer on your behalf. This may lead to the manufacturer of the printer replacing or repairing a faulty printer.
FAQ’s
Frequently Asked Questions About IT Infrastructure Services?
What’s the difference between IT support and computer support?
IT support and computer support both help businesses with technology, but they differ in scope. Computer support focuses specifically on individual devices like desktops, laptops, and tablets. It covers troubleshooting hardware and software issues, repairs, installations, and maintaining these devices to ensure they function properly.
IT support, on the other hand, is broader and includes managing entire networks, servers, cybersecurity, and infrastructure. IT support ensures that all systems (including computers, networks, routers, and cloud services) work together seamlessly. It involves maintaining network security, troubleshooting complex system-wide issues, and providing strategic advice for technology upgrades or IT improvements across the organisation.
What type of companies install & support a business’s computers?
Companies that install and support a business’s computers typically fall into several categories, including Managed Service Providers (MSPs), IT Support Companies, and Value-Added Resellers (VARs).
MSPs offer comprehensive IT services, from computer setup to ongoing maintenance, security, and network management. They handle everything from updates and troubleshooting to cybersecurity for all devices.
IT Support Companies focus on maintaining and repairing business computers, offering services like hardware installation, software setup, upgrades, and troubleshooting.
VARs not only sell hardware and software but also provide support and installation, often bundling these services with other IT products.
How much money does a computer support company charge to fix an IT problem?
The cost to fix an IT problem varies depending on the complexity of the issue and the level of service provided. For simple issues, such as software troubleshooting or minor hardware repairs, prices typically range from £50 to £100 per hour (UK average). More complex problems, like server issues or network troubleshooting, may cost £100 to £150+ per hour.
Some companies like BIAS IT Ltd. offer fixed-rate packages, from around £23 per month for both IT and computer support. This subscription based model is more akin to an insurance model and is by far the most cost effective method of ensuring your business computers are supported.
How long does it take on average for a computer support company to fix a simple problem?
On average, a computer support company can fix a simple problem, such as software troubleshooting, minor hardware issues, or connectivity problems, within 30 minutes to 2 hours.
The exact time depends on the nature of the issue, the availability of replacement parts (if needed), and whether remote support or on-site service is required.
Many simple issues can be resolved quickly through remote access, allowing technicians to diagnose and fix problems without visiting the site. For on-site support, travel time may extend the overall duration slightly.
OUTSOURCED IT SUPPORT
Our Core I.T. Managed Services Include:
- IT Support & Management Solutions for Office & Remote Working
- Backups & Data Recovery Services
- Digital Virus & Hacker Prevention (Server Guardian & Xcitium)
- Software Planning, Implementation, Support & Training
- IT Hardware Infrastructure Planning, Installation & Maintenance
- Eco-Friendly Refurbishment & IT Disposal
- Emergency 24/7 Technical Support & Call Outs
- 100% British Based Support Centre
- ISP & Data Center Provider
Fully Outsourced IT Services
Empower Existing IT Teams
Responsive Service-Desk
Sustainable & Eco-Friendly IT
100% UK I.T. Support
Monitoring & Notifications
IT Governance
IT Service Management (ITSM)
3rd Party Application Support
Emergency IT Support (On & Off Site)
OUR NEWSLETTER
Freebies, Promotions, Events, News & Latest Business Tech
We Provide IT Support For Businesses & Organisations Throughout The UK, Including:
HEAD OFFICE
BIAS IT SUPPORT UK
Heyford Grange
Watling St.
Northampton
NORTHAMPTONSHIRE
NN7 4SB
T: 01604 344005
BEDFORD OFFICE
BIAS IT SUPPORT BEDFORDSHIRE
Vanquish House
Wolseley Rd
Kempston
Bedford
BEDFORDSHIRE
MK42 7EF
MILTON KEYNES OFFICE
BIAS IT SUPPORT MK
Marlborough Gate
Milton Keynes
BUCKINGHAMSHIRE
MK9 3XS
NORTHAMPTON OFFICE
BIAS IT SUPPORT
Unit 22
Ross Rd
Northampton
NN5 5AX
