UK I.T. SUPPORT AND MANAGED I.T. SERVICES
UK I.T. SUPPORT AND MANAGED I.T. SERVICES
WHATEVER YOUR BUSINESS
WE’VE GOT I.T. COVERED
I.T. INFRASTRUCTURE
EVERYTHING FROM THE OFFICE TO THE CLOUD
IT & Computer System Installation Service for Offices, Warehouses & Every Other Professional Environment
Are you considering new computers for your office or your warehouse, perhaps your factory needs a new IT system, or do you just want to refresh your company server room with the latest hardware?
Whatever you need BIAS IT can help and that even includes providing IT solutions for working remotely.
INSTALLATION SERVICE FOR OFFICE COMPUTER SYSTEMS
When the time comes to plan the acquisition & installation of new office IT systems you can rely on BIAS IT to support you through every step of the process. Every organisation has differing budgets and IT needs. The BIAS IT infrastructure designers help you to identify and understand the type of IT hardware systems needed. Furthermore, our IT infrastructure designers will work within your allotted IT budget to create a personalised office computer network (office I.T. infrastructure).
We don’t waste time; you’ll find the BIAS IT engineers hard at work laying office network cables within days of agreeing your office IT infrastructure plan. The BIAS IT support team will also be busy purchasing, installing & configuring all your office IT hardware & software systems.
I.T. SOLUTIONS FOR WORKING FROM HOME & REMOTELY
The BIAS IT remote working solutions cover everything from working from home on a laptop to working in the field with a computer tablet. Wherever you are located, the BIAS IT infrastructure team will design and deliver a diverse, robust remote IT working solution.
Whether remotely working from a smartphone, computer tablet, company laptop or business home PC, the BIAS IT engineers will always ensure you have the right computer systems to do your job. Furthermore, the BIAS IT support team will keep you connected, ensure you have secure access to files, applications, email and communications, no matter where you’re working from.
SERVER ROOM PLANNING, DESIGN & INSTALLATION
Whilst many organisations and businesses rely heavily on commercial ‘Cloud Computing’ solutions, most businesses will run the core of their IT infrastructure from localised servers. These servers are usually stored in a cool air-conditioned room and are used as part of a business’s local area network (i.e. the company’s network of office, warehouse or factory floor business computers).
Server rooms are at the very heart of an organisation’s IT infrastructure and can include such equipment as: server racks, network switches, data storage systems, Internet routers and much more. In fact, the BIAS IT infrastructure team are not only specialists in installing computer networks and server rooms they are also highly practiced in maintaining and supporting server rooms.
HARDWARE CONFIGURATION, MONITORING & SUPPORT
The BIAS IT hardware installation and support teams provide hardware configuration, monitoring, and support. These services include setting up, maintaining, and troubleshooting physical computer systems and networks. Usually, the configuration aspect of this service simply involves selecting and installing the right IT hardware for your business needs.
The BIAS IT support team also provide constant monitoring to ensure optimal performance by tracking IT hardware health, identifying issues, and preventing failures. For example, should a problem arise the BIAS IT support team will troubleshoot and resolve the IT hardware-related problems before they escalate into something more serious.
CUSTOM BUILT BUSINESS COMPUTERS
Some businesses require custom-built computers to meet specific performance, security, or industry needs. Off-the-shelf systems may not offer the necessary processing power, storage, or customisation options.
Custom-built computers allow businesses to choose components tailored to their tasks, such as high-performance CPUs for data analysis or advanced graphics cards for design work. The BIAS IT company also builds bespoke computer systems to ensure better security features and optimised software performance. A custom computer solution ensures greater efficiency, longevity, and scalability, ultimately supporting your company's growth and unique requirements.
INSTALLING COMPUTER NETWORKS, WI-FI CONNECTIVITY & CABLING
Building a computer network involves connecting devices like computers, servers, and printers to enable communication. It includes selecting the right network hardware, such as routers, switches, and firewalls, to manage traffic and ensure security.
The BIAS IT engineers also provide a network cabling service, this is crucial for physically linking devices and ensuring fast, reliable connections. The BIAS IT networking installation service also involves configuring IP addresses, subnetting, and wireless access points for optimal performance and coverage. The BIAS IT cabling team works through the night and over weekends to ensure minimal interruption to your business.
DATA BACKUPS & CYBER THREAT PROTECTION
3-2-1 data backup is a strategy where 3 copies of your business’s data are made. Usually, the BIAS IT support team will create a local primary copy (at your location) and 2 “off-site” backups. These backups are stored externally with 2 different backup partners (e.g.: BIAS IT Cloud & MS Azure).
The 3-2-1 data backup method protects your business from cyberattacks, such as ransomware, by ensuring that even if local backups are compromised, an off-site, secure copy remains safe. This enhances data recovery capabilities and minimises downtime, ensuring the BIAS IT support team can provide business continuity in the event of an attack or data loss.
DATA CENTER DESIGN, CABLING, INSTALLATION & DECOMMISSIONING
The BIAS IT hardware installation team provide a Data Centre infrastructure implementation service that includes layout design, rack and hardware fitting and network cabling. Moreover, the BIAS IT support team will also configure and secure servers, network switches and routers.
BIAS IT owns a Data Centre in the UK, because of this the BIAS IT infrastructure team are highly experienced in providing cabling services & Data Centre management solutions. If you are considering building, upgrading, refreshing or even decommissioning a Data Centre look no further, the BIAS IT infrastructure team can help you with Tier I, Tier II, Tier III & Tier IV Data Centre projects.
VIRTUALISATION OF I.T. SYSTEMS
IT virtualisation is the process of creating virtual versions of physical hardware, such as servers, storage, or networks. There are massive cost savings and incredible resource optimisation opportunities in running multiple virtual machines (VMs) on just one single extremely powerful server.
It’s fair to say virtualisation simplifies IT management, enables faster deployments, and enhances disaster recovery. Furthermore, your business can run different operating systems on the same hardware, this supports more diverse workloads, which ultimately results in your IT systems being both agile & extremely robust at the same time.
FAQ’s
Frequently Asked Questions About IT Infrastructure Services?
What is I.T. infrastructure?
IT infrastructure refers to the comprehensive framework of physical and virtual resources that support the management and operations of an organisation's information technology services.
IT infrastructure includes hardware like servers, computers, and networking equipment; software applications and operating systems; data storage solutions; and networking components such as routers and switches. It also encompasses Data Centres, cloud services, and the security measures implemented to protect data and systems.
Essentially, IT infrastructure is the backbone that enables the development, deployment, and maintenance of IT services, ensuring that an organisation's technology environment is efficient, reliable, and secure.
What is an I.T. infrastructure provider?
An IT infrastructure provider delivers the essential hardware, software, networking, and related services that enable organisations to establish, maintain, and optimise their IT environments. Services typically include:
• Data Centre Services
• Cloud Computing
• Networking Services
• Managed IT Services
• Cybersecurity Services
• IT Consulting and Integration
An IT infrastructure provider enables businesses to leverage advanced technology and expertise without the need to maintain all the necessary resources in-house, thus enhancing operational efficiency, scalability, and security at a more affordable cost.
What do I.T. companies charge?
IT infrastructure businesses typically employ several charging models, the most common pricing models are as follows:
• Subscription-Based Pricing
• Pay-as-You-Go
• Per-User or Per-Device Pricing
• Project-Based Pricing
• Hourly Rates
• Flat Fee
• Hardware and Software Sales
The BIAS IT infrastructure service is priced more flexibly to cater to different client needs. However, in general BIAS IT fees are fixed for software licensing on Microsoft products and IT support is typically based on a subscription model. When it comes to the cost of IT infrastructure planning and implementation the cost can vary from FREE (for some subscription members) to £500 per day, per IT infrastructure engineer.
How long does IT infrastructure usually last?
The lifespan of IT infrastructure can vary widely depending on the specific components, usage strain, technological advancements, and maintenance practices. As a general guide, most businesses refresh their IT infrastructure every 3 to 7 years.
For example, servers and storage devices tend to be replaced every 3-5 years, while networking equipment (routers, switches) last a bit longer (5-7 years). It’s end-user devices (e.g. pads, computers, laptops) that take the brunt of things, usually being replaced every 3 to 4 years.
Regular maintenance, timely updates, and proactive upgrades can extend the lifespan of IT infrastructure components.
OUTSOURCED IT SUPPORT
Our Core I.T. Managed Services Include:
- IT Support & Management Solutions for Office & Remote Working
- Backups & Data Recovery Services
- Digital Virus & Hacker Prevention (Server Guardian & Xcitium)
- Software Planning, Implementation, Support & Training
- IT Hardware Infrastructure Planning, Installation & Maintenance
- Eco-Friendly Refurbishment & IT Disposal
- Emergency 24/7 Technical Support & Call Outs
- 100% British Based Support Centre
- ISP & Data Center Provider
Fully Outsourced IT Services
Empower Existing IT Teams
Responsive Service-Desk
Sustainable & Eco-Friendly IT
100% UK I.T. Support
Monitoring & Notifications
IT Governance
IT Service Management (ITSM)
3rd Party Application Support
Emergency IT Support (On & Off Site)
OUR NEWSLETTER
Freebies, Promotions, Events, News & Latest Business Tech
We Provide IT Support For Businesses & Organisations Throughout The UK, Including:
HEAD OFFICE
BIAS IT SUPPORT UK
Heyford Grange
Watling St.
Northampton
NORTHAMPTONSHIRE
NN7 4SB
T: 01604 344005
BEDFORD OFFICE
BIAS IT SUPPORT BEDFORDSHIRE
Vanquish House
Wolseley Rd
Kempston
Bedford
BEDFORDSHIRE
MK42 7EF
MILTON KEYNES OFFICE
BIAS IT SUPPORT MK
Marlborough Gate
Milton Keynes
BUCKINGHAMSHIRE
MK9 3XS
NORTHAMPTON OFFICE
BIAS IT SUPPORT
Unit 22
Ross Rd
Northampton
NN5 5AX
