Remote I.T. Support Help Desk

Remote I.T. Support

managed services providermanaged service providersmanaged service provider

What is remote IT support?

If a member needs help, they can call, email, or contact the BIAS IT support desk using their online membership portal. All requests for help are logged by the IT help desk team and assigned a support ticket. A ‘ticket’ is used to digitally record the communications, progress and support given to a member.

Most of the support given is provided remotely by an IT engineer using specialised software that grants them virtual access to the computer or IT network where their help is needed. This method of remote I.T. support is the fastest way to troubleshoot, diagnose and resolve any issues. In fact, remote I.T. support can be utilised for almost everything, for example we can remotely manage user accounts, perform routine maintenance, and even fix complex issues like WIFI connectivity & data backups.

BIAS IT support memberships come with either 50, 100 or 250 support tickets a month. For every additional seat purchased past the first twenty we add further support tickets to a members monthly account.

I.T. Support Engineer

IT Engineer Callouts

managed services providermanaged service providersmanaged service provider

What are IT Engineer Callouts?

For those occasions where remotely accessing computer systems is not possible or hands-on IT support is needed, members benefit from a BIAS IT support engineer physically working at their location.

Whether calling out an IT engineer to upgrade or repair computer hardware or just using an IT specialist to plan and build a server room, the fact remains that if they are needed, members are guaranteed a set number of FREE IT engineer visits each month.

Just the ‘callout’ value of a membership is more than enough to justify the subscription fee. For example, the ‘Corporate’ membership alone provides four callouts a month, which is potentially worth close to £2000.

I.T. Support Business

First Response Time

managed services providermanaged service providersmanaged service provider

What is “first response time”?

The expression ‘first response time’ simply means the time it takes for an IT support engineer to respond to a request for help and generate a ticket.

BIAS IT support members regularly get a rapid response and remedy faster than specified in their membership package. More often than not, IT support is given within a few short moments of the support ticket being generated. We encourage members to email our IT support team or use their membership portal to create a ticket. In an emergency, please call us, we provide all members with an “Emergency Only” support number to call in-the-event your office is flooded, burnt to the ground, or held to ransom by a cybercriminal.

IT Support Hours

IT Support Hours

managed services providermanaged service providersmanaged service provider

What is meant by ‘IT support hours’?

The phrase ‘IT support hours’ is commonly used to denote the standard working hours that a managed service provider (MSP) will deliver the service of IT support to their clients. Most managed service providers (MSP’s) operate between the working hours of 9am to 5pm. The BIAS IT support team go much further, providing ‘Corporate’ members with IT help desk cover from 8am to 6pm.

Furthermore, we can usually have an IT engineer ‘called-out’ to your location within 60 to 90 minutes (within your IT support hours). If you pre-book an IT engineer ‘callout’ then we can get them to your door for the first minute your IT support hours start (subject to traffic). It’s also fair to mention that within reason if we are in the process of helping you, we’re not about to suddenly stop working because you’ve gone outside of your IT support hours. With that said, if it keeps happening it might be time to upgrade your membership level.

IT support company

Emergency Hours

managed services providermanaged service providersmanaged service provider

What are the emergency support hours?

The BIAS IT support team are 100% UK based; we never outsource IT support to a foreign call centre. This means that in the event of an emergency you will always have someone on-hand locally that can help and if the need arises, we can physically send that IT engineer to your location.

The BIAS IT Essential membership subscription plan provides emergency I.T. support cover from 8am to 7pm Monday to Friday and Executive Plus membership provides that extra 5 hours of cover from 7am to 9pm Monday to Friday. Corporate membership goes that extra mile and offers the highest level of cover with a FREE 24/7 emergency support package.

The 24/7 emergency service is also available to Essential & Executive Plus members, but there is an additional charge of £250 every time the service is used. For details about what qualifies as an emergency please call: 0345 548 8853.

Information Technology Company

Backup Frequency

managed services providermanaged service providersmanaged service provider

What is meant by 'backup frequency'?

The term ‘backup frequency’ put simply means how often business data and IT systems are backed up. If you have the Microsoft 365 OneDrive solution BIAS will provide a secondary (off-site) file backup service to deliver the extra level of support that Microsoft can’t provide. Furthermore, BIAS will help create a backup solution at your location (providing you have the required hardware) and an additional backup in the BIAS Cloud.

In addition to providing daily or hourly backups for all your MS 365 Exchange emails, Teams meetings, OneDrive files and SharePoint content BIAS can also schedule backups of your application servers and files servers. Frequent backups that are stored in a secure “off-site” location are simply a modern requirement for a business today. On becoming an IT support member with BIAS your backup needs will be fully assessed and a system that helps ensure 100% peace of mind will be achieved.

Backing Up Business Data

Backup Storage

managed services providermanaged service providersmanaged service provider

What is data backup storage?

Data backup storage is the name given to the physical ‘hard drives’ used to store copies of data from computers, servers, or other digital devices. The primary purpose of backup storage is to ensure that data can be recovered in the event of loss caused by file corruption, accidental deletion, or disaster (e.g.: hardware failing, damaged storage, ransomware and cyber-attacks).

The data ‘storage’ capacity of a backup hard drive is usually measured in Terabytes. The BIAS IT support backup service offers up to 8TB (capable of storing eight million single megabyte files), this capacity can be increased if needed.

As part of the service the BIAS IT support team constantly monitor your data storage usage & will advise you (ahead of time) when best to review the amount of storage you have.

MS 365 IT Support and Training

Backup Retention

managed services providermanaged service providersmanaged service provider

What is meant by 'backup retention'?

The HMRC insists that company accounting records must be kept for 6 years from the end of their accounting period (7 years including the start period). As a ‘Corporate’ member of a BIAS IT support subscription your business will benefit from a 7-year data retention service. This membership level has been created to help your company comply with UK accounting legislation and ensure you have the ability to recover historic data if ever needed.

Your BIAS IT support team monitors your backups and data storage usage. If it looks like you don’t have enough storage (2TB, 4TB & 8TB) to maintain your backup history we will let you know before it becomes a problem. If you would like to store your data for longer than 7 years, please call: 0345 548 8853 to arrange a bespoke backup retention service.

It’s important to remember that data is retained comparatively by months, e.g. 24 months of data stored from March 2028 with be held until March 2030.

Internet and Cybersecurity

Device Security

managed services providermanaged service providersmanaged service provider

What is device security?

Most modern businesses are heavily dependent on ‘Information Technology Services’ to perform their day-to-day operations. However, the successful operation of a business can be halted and even destroyed in minutes by cybercriminals and digital viruses. It is the term “Device Security” that refers to the practices, tools, and technologies designed to help protect your business’s IT systems from these cybercriminals and devastating viruses.

BIAS IT support membership aims to safeguard your business with “Server Guardian”, an application designed to monitor and block IP attacks. Furthermore, the BIAS IT support team is also fully certified to implement advanced Xcitium virus & ransomware protection solutions. BIAS feels that cybersecurity is such an important part of IT support that all of these solutions are FULLY included with every level of membership.

Additionally, Executive and Corporate members get full access to cybersecurity awareness training videos and materials. This level of added support helps our members to recognise potential hazards and threats (e.g. certain types of email attachments).

Microsoft support training

MS365 IT Support

managed services providermanaged service providersmanaged service provider

What is Microsoft 365 support?

Microsoft 365 (previously Office 365) is highly regarded and used by most of our members. This is due in part to the fact Microsoft 365 caters to a wide range of needs for just about every scale of business.

BIAS IT support includes MS 365 license management, account generation and management. We also support members with Exchange (email), Teams, OneDrive and SharePoint. Perhaps most impressively, Executive Plus and Corporate members both get access to video clip training videos for just about every Microsoft 365 product available.

RMM Computer Support Company

Desktop RMM

managed services providermanaged service providersmanaged service provider

What is desktop RMM?

Desktop RMM is an abbreviation for the remote monitoring and management of a user’s device (e.g. laptop or a PC). Most ‘Managed Service Providers’ (MSP’s) and IT professionals use desktop RMM software.

BIAS IT support membership includes RMM tools that are designed for our IT engineers to diagnose and remotely fix any issues. It is reasonable to say that RMM tools are essential for modern IT management, providing the ability to remotely monitor and manage client systems efficiently and proactively. By leveraging these tools, BIAS IT support members can expect better service, enhance security, and improved IT efficiency.

remote monitoring and management - RMM

Sever RMM

managed services providermanaged service providersmanaged service provider

What is server RMM?

During a servers’ lifetime it can experience several problems that if left unchecked could be catastrophic to a business’s IT infrastructure. BIAS IT support includes a particular solution for all its members that helps detect server problems before they turn into disasters. The solution is commonly known as Remotely Monitoring and Managing (RMM). Server RMM is software which is configured to monitor the health and even temperature of a server.

In summary, RMM for servers is essential for maintaining the performance and security of any business’s IT infrastructure and office computer networks. The BIAS IT support team use RMM software to manage a members’ servers, switches, routers and other such IT network hardware. We set on average 10 RMM probes per server to constantly monitor and report any problems. When you become a BIAS IT support member our team will immediately get-to-work ensuring your servers all have the correct RMM systems installed.

Day rates for an computer engineer

Extra Day Rate

managed services providermanaged service providersmanaged service provider

What is meant by 'extra day rate'?

The BIAS IT support team are on-hand to help with every aspect of corporate IT from cabling and installing computer & server networks to planning and building server rooms and office computer architecture. If your business needs help with an IT project that requires more callouts than covered in your membership, don’t worry. Any extra days needed are massively discounted if you have the ‘Executive Plus’ & ‘Corporate’ membership packages.

Our standard day rate for members is £500, ‘Executive Plus’ members get a 30% discount (£350 per day), and our ‘Corporate’ members receive a 40% discount (£300). Most ‘Computer Network Installation & Support Businesses’ will bill their clients by the hour or for large projects, bill them by the day. BIAS IT support members are not charged by the hour and enjoy either 2, 3 or 4 FREE callouts per month. A callout might last the day, or just a few hours. However long an IT engineer is called out for, the fact remains that a BIAS IT support membership is by far the most cost-effective solution for all your IT needs.

Internet Service Provider - ISP

Website Hosting

managed services providermanaged service providersmanaged service provider

What is the BIAS IT website hosting?

On average an ISP will charge a medium-sized business approximately £200 to £1,000 per year for hosting their website. As a ‘Corporate’ member of the BIAS IT support package you don’t have to worry about paying those high ISP bills ever again. ‘Corporate’ IT support members receive a FREE website hosting solution that includes fully accessible PLESK, SSL security & 5GB of space.

Furthermore, BIAS IT website hosting includes domain name (e.g.: www.my-company.com) registration or allows you to link an existing domain to your hosting account. We also provide a control panel for web designers and developers to manage your website. Whether it be a WordPress site or even a bespoke ecommerce platform we’ve got I.T. covered. For more information call: 0345 548 8853.

Business continuity IT services

ITDR Business Continuity

managed services providermanaged service providersmanaged service provider

What is IT Disaster Recovery (ITDR)?

IT Disaster Recovery (ITDR) is the subset of business continuity that focuses specifically on the recovery of IT systems, data, and infrastructure after a disruption. The goal of ITDR is to restore normal operations as quickly and efficiently as possible to minimise downtime and data loss.

The BIAS IT support team will create a Disaster Recovery Plan (DRP) and set the Recovery Time Objective (RTO) for all their members. In the event of a disaster, it is our mission to help you restore your IT systems as quickly as possible. ‘Corporate’ members will also benefit from an added cloud-based file server solution, meaning that subscribers will be able to resume work remotely or at another location within a very short period after the disaster. If you are interested in BIAS creating an emergency virtual office solution, please call: 0345 548 8853.

ITAD provider for computer recycling

Computer Recycling

managed services providermanaged service providersmanaged service provider

What is computer recycling?

There are several laws and regulations in the UK governing the disposal of your business’s IT hardware. In essence, UK computer recycling legislation ensures that electronic waste (e-waste) is disposed of in an environmentally responsible manner. However, there are also Data Protection laws that need to be closely observed when disposing of IT hardware.

Failure to recycle your IT hardware correctly and destroy certain sensitive data held on storage devices (e.g. hard drives, tapes and disks) can result in large fines and even imprisonment. Corporate BIAS IT support members can rest easy in the knowledge that their retired IT hardware will be recycled legally, securely, and for FREE. The BIAS IT computer disposal service is also available to ‘Executive Plus’ members at a discounted rate. For more information please call: 0345 548 8853.

MSP Contract Period

Contract Notice Period

managed services providermanaged service providersmanaged service provider

What is meant by 'notice period'?

The BIAS IT support ‘notice periods’ are defined as the durations of time that a member must notify BIAS IT Ltd. before their membership subscription can be cancelled. For example, 30 days written notice must be given by the member and received by BIAS IT Ltd. To cancel a ‘Corporate’ membership subscription. ‘Executive Plus’ membership requires just 60 days of notice and ‘Essential’ members need to provide 90 days’ notice.

These notice periods ensure a member is allotted enough time for the smooth transition to another MSP and helps ensure the proper handover of duties occur in a fashion that reduces disruption to the members business and data backup systems.

IT support company helping with office computer hardware. IT support business helping with office computer software and internet security. IT Support Businesses Managed Services Provider
Call for IT Support
0345 548 8853
UK I.T. SUPPORT AND MANAGED I.T. SERVICES

ARE YOU READY TO GO WEEE?

IT WEEE LAWS - ARTICLE

I.T. Asset Disposition & Business Computer Disposal

Rack server installation service

UK E-WASTE LAWS

IT Support Pricesmanaged services providermanaged service providersmanaged service providerBusiness computer IT support company

Written By: Christopher James Keenan [BIAS IT Marketing Director]

TOUGH DAY AT THE OFFICE? TRY £1M IN FINES & 2 YEARS

Could IT Happen to You?

In today's fast-paced world, technology evolves at lightning speed, rendering old IT hardware obsolete in a matter of years. When purchasing new computer equipment most businesses pay very little thought to the disposal of the old IT hardware they are replacing. We all know that failure to properly recycle obsolete IT hardware and securely wipe or shred hard drives can lead to disastrous consequences, including hefty fines, reputational damage, and even criminal penalties. However, in truth most businesses just think they can leave IT disposal to someone else but in reality that decision can be a career ender.

The Growing Problem of IT & Computer Disposal

I hate to be the hippy in the room but let’s quickly look at why we need to recycle old IT hardware. You might be interested to know that globally, electronic waste, or e-waste, is one of the fastest-growing waste streams. Every year, millions of tons of outdated computers, phones, and other electronic devices are discarded. In fact, according to the Global E-Waste Monitor 2020 report (I think you’ll agree the name needed a little more work, but this report was in fact created by the highly respected UNU, ITU and the ISWA) approximately 53.6 million metric tons of e-waste was thrown out just in 2019. By 2030, this number is expected to increase to 74.7 million metric tons, a staggering rise of over 40%. This ever-growing problem is most certainly a colossal environmental issue, I don’t want to detract away from that but… perhaps less known is the devastating effect e-waste has in relation to the “mind-blowing” losses in global resources. I’ll explain in more detail shortly but first let’s talk about what we as a nation and Business Community are doing to fix the problem, let’s talk about going ‘WEEEE’.

The WEEE Regulations and Their Role in Combatting E-Waste

In the UK, businesses must comply with the Waste Electrical and Electronic Equipment (WEEE) Regulations, which were first introduced in 2006. These regulations are part of our effort to tackle the growing problem of e-waste and ensure that businesses take responsibility for recycling their electronic products. Put more simply, the WEEE regulations were designed to achieve the following:

• Ensure that businesses recycle electronic products in an environmentally friendly manner.

• Reduce the amount of e-waste sent to landfills.

• Prevent harmful materials in e-waste from leaching into the environment.

• Encourage manufacturers to design products that are easier to recycle.

The WEEE regulations were born out of the increasing concern that the improper disposal of e-waste was contributing to toxic pollution, and further fears that valuable resources like precious metals were being lost to landfill sites. It’s fair to say the “Bigger Picture” aim of WEEE is to make businesses responsible for the recycling and proper disposal of their old IT equipment. With that in mind, some have said that the WEEE initiative is a little too aggressive in pushing their goals by dishing out serious penalties for any company that fails to comply.

What Are the Consequences of Failing to Comply

Failing to comply with WEEE regulations can lead to significant legal and financial consequences. In the UK, businesses that do not recycle their obsolete IT equipment correctly, can face hefty fines ranging from just £5,000 all the way up to £100,000 (though in some rare cases it can be considerably higher). That said, the financial penalties are just the beginning. In some extreme cases, individuals can be imprisoned for failing to properly manage e-waste disposal.

For example, in 2015, a company in the UK was fined £1 million after it was found that they had unlawfully disposed of old computers, which contained confidential customer data, in an illegal manner. The company failed to securely wipe the hard drives before disposal, putting both customer information and the business’s reputation at risk. In another case, a recycling company was fined £250,000 for improperly handling hazardous e-waste, and its director was sentenced to two years in prison for violating environmental regulations. Just so you know, your old office computers and business IT hardware is classified as ‘hazardous e-waste’ due to the toxic materials found in them. Who knew?

These examples certainly highlight the severity of the consequences for businesses that neglect their responsibility to dispose of IT hardware correctly. They also show us that it's not just about recycling – it’s also about ensuring that the data held on old hard drives is fully wiped or physically shredded to avoid data breaches that could ruin a company’s reputation and lead to legal action.

How Does This Affect You?

Good question, how does it affect you? Well, if you’re the person responsible for the IT in your company and you fail to correctly wipe the drives and recycle your old equipment it’s fines and worse case prison. Even if you’ve outsourced e-waste disposal it’s still on you… I know, not fair right!

Don’t worry, we can help. If you are subscribed to a BIAS IT Corporate Membership subscription it goes from being on you to being on us. BIAS IT support at the Corporate Membership level gives you 24/7 emergency IT support, an IT help desk, onsite support, in fact tons more including the kind of e-waste disposal service that keeps you out of jail! The best news is you get all that IT support from as little as £40 per month. What’s that I hear you say, “shameless plug”, more like; “super service deal”, ok, ok, maybe it’s a bit of both, but it’s still worth you giving us a call. The BIAS IT support team will take on the chain of custody for all your unwanted IT, becoming fully responsible for your company’s WEEE compliant IT disposal.

To Learn More About Becoming a Corporate IT Support Member

Call 0345 548 8853 Today.

Whatever Your Business, We’ve Got IT Covered

Synology Gold Partner Near You
News Release

BIAS IT Support Awarded Gold Partnership Status

The BIAS IT support service is now fully certified with the highest Synology accreditation. Our IT engineers are certified to install and configure data storage hardware, data backup systems & surveillance software.

CLICK HERE
How much money should a business spend on IT support and file storage?
Latest Review

What’s The Best Value For Money File Storage System?

Does your office really need a server rack of enterprise data storage systems? Would a desktop NAS drive be just as effective or how about moving everything to the cloud? Let's look at the cost of choosing file storage.

CLICK HERE
IT company providing computer support for I.T. Software & Hardware Support Service For Under £200 Per Month
Special Offer

50% OFF IT & Computer Support & Installations!

An IT support membership subscription has everything a modern & successful business needs to thrive. Membership at this level is much like having your own IT department & with this discount you get it for as little as £12pm.

CLICK HERE
Virtualisation Solutions
Article of Interest

Your Business’s IT Infrastructure Just Became More Affordable

Virtualisation means your business can recover from encryption attacks, corrupt data and other serious issues in minutes not days or weeks and it's more affordable.

CLICK HERE
IT hardware installation service
Article of Interest

Tell Me How This Will Make Me Insanely RICH!

This article explains how office 'Super Computers' are now 'Super Affordable' and more than capable of securing your business whilst also helping to increase your wealth.

CLICK HERE
IT Support for Business Computer Hardware
Article of Interest

This Is Your Business’s Very Own Secret Weapon

Learn why incorrect patch management can lead to catastrophe and discover the importance of keeping your business’s IT hardware up-to-date.

CLICK HERE
Business IT hardware installation service
Article of Interest

Your NEW IT Hardware Systems Just Became More Affordable

BIAS IT provides IT solutions for businesses that including backup, recovery, ongoing support, hardware installations and IT infrastructure management.

CLICK HERE
IT hardware installation service
Article of Interest

Are You Ready To Go WEEE

Learn about the importance of proper IT hardware disposal and the consequences of failing to comply with WEEE regulations. Discover how BIAS IT can help keep your business compliant and safe.

CLICK HERE
outsourcing business IT staff
Article of Interest

Outsourcing Local UK Based IT Support Just Became Affordable

When you outsource your IT to us you’ll be pleased to find that we’re not just about fixing problems; we’re also about preventing them.

CLICK HERE
Cybersecurity Solutions For Businesses
Article of Interest

Phishing for Trouble: Don’t Take the Bait!

Cybersecurity is such a nightmare for business’s to navigate through, in this article we highlight the importance of robust cybersecurity practices for the entire UK business community.

CLICK HERE
IT Support for Businesses
Article of Interest

“Ctrl + Alt + Support” IT Help At The Touch Of A Button

BIAS IT offers comprehensive computer support services, including troubleshooting, hardware/software maintenance, and tailored plans for businesses to ensure smooth and efficient IT operations.

CLICK HERE
IT Company
Article of Interest

Workplace Woes: Solutions for Everyday IT Challenges

The article discusses IT support solutions for workplace challenges, highlighting BIAS IT's services for resolving technical issues, offering various support packages to businesses of all sizes.

CLICK HERE
THE FIRST CHOICE IN BUSINESS COMPUTER SUPPORT
IT support and managed IT services for businesses
IT company providing computer support for property management businesses or estate agents
MSP For Accommodation Companies

I.T. SUPPORT FOR ESTATE AGENTS & PROPERTY MANAGEMENT COMPANIES

If your property management business or estate agency needs an I.T. company to help fix and support your business’s information technology systems, then try the BIAS IT managed services solution today.

CLICK HERE
IT company providing computer support for commercial aviation and aerospace companies
MSP For Aerospace Businesses

I.T. SUPPORT FOR AVIATION, AIRCRAFT MRO & AEROSPACE COMPANIES

If you are searching for an IT company to support your aviation business, aircraft MRO company or any other aerospace enterprise contact the BIAS IT support team for more information about our managed IT services.

CLICK HERE
IT company providing computer support for accounting businesses
MSP For Accountancy Firms

COMPUTER & I.T. SUPPORT FOR ACCOUNTANCY FIRMS & ACCOUNTANTS

If you run an accountancy firm and you are interested in outsourcing the support of your business computers, software and other information technology services click the link below for information about outsourcing IT.

CLICK HERE
IT company providing computer support for banks, fund managers and institutional investors
MSP For Banking & Fund Managers

MANAGED SERVICE PROVIDER FOR THE BANKING & INVESTMENT SECTOR

By outsourcing their information technology to an MSP, banks, fund managers and institutional investors can leverage scalable expertise in IT support, ensuring full access to the latest technology and IT innovations.

CLICK HERE
outsourcing IT support for civil engineers
IT Company Supporting Civil Engineering

COMPUTER SYSTEM SUPPORT FOR CIVIL ENGINEERING COMPANIES

The BIAS IT managed services solution has over two decades of experience providing IT hardware and software support for civil engineers. BIAS IT offers affordable outsourced IT solution…

CLICK HERE
IT company support prices for NFP and membership organisations
MSP For Charity & Membership Sectors

OUTSOURCED I.T. SUPPORT FOR THE NFP AND MEMBERSHIP SECTORS

Outsourced IT support is an excellent option for the Not-For-Profit (NFP) and membership sectors because it ensures their technology needs are expertly managed at an extremely affordable cost.

CLICK HERE
IT company providing managed services for civil engineering and construction companies.
MSP For Construction Businesses

I.T. SERVICE PROVIDER FOR THE CONSTRUCTION INDUSTRY

The BIAS IT support team specialise in providing managed services for the specific IT requirements of residential construction, commercial construction and infrastructural construction companies.

CLICK HERE
IT company providing help with multimedia design and advertising agency computers and IT systems
IT Support For The Creative Industries

MANAGED IT SERVICES FOR DESIGN AND ADVERTISING AGENCIES

BIAS IT engineers are often called upon by their multimedia design and advertising agency clients to build & support bespoke computers that make light work of intensely graphical, audio, animated and video work.

CLICK HERE
IT company providing computer support for property management businesses or estate agents
IT Support For The Educational Sector

OUTSOURCED IT SERVICES FOR EDUCATIONAL & TRAINING PROVIDERS

The BIAS IT managed services package supports every type of education provider within the UK. From independent vocational and technical training companies to universities, most outsource their IT help.

CLICK HERE
IT company providing computer support for energy & utility businesses
MSP For Energy & Utility Companies

OUTSOURCED I.T. SUPPORT FOR ENERGY & UTILITY COMPANIES

The BIAS IT Ltd. provides ‘externally managed IT staff’ to work within and remotely support energy service companies (ESCOs), energy trading companies, renewable energy businesses and utility companies.

CLICK HERE
IT companies supporting computer systems for financial service providers
MSP For Financial Services

I.T. COMPANY HELPING INSURANCE COMPANIES AND FINANCIAL SERVICES

The BIAS IT support subscriptions have been purposefully designed to help investment firms, insurance companies, credit unions, brokerage firms and fintech companies manage their IT systems.

CLICK HERE
IT company providing computer support for the FMCG sector
MSP For FMCG Sector

I.T. SUPPORT FOR FMCG COMPANIES

The Fast-Moving Consumer Goods (FMCG) market relies heavily on information technology to manage the vast and complex supply chains, ensure real-time inventory management, and optimise distribution networks.

CLICK HERE
legal service providers interested in outsourcing computer support to an IT company
IT Assistance For Legal Firms

PROVIDING IT SYSTEM SUPPORT FOR THE LEGAL SECTOR

IT support & computer management services are essential for the legal industries because it ensures the seamless operation of the technological infrastructure that underpins the modern legal world.

CLICK HERE
What does it cost the public sector to outsource IT to an MSP?
MSP Supporting The Public Sector

I.T. CONSULTANTS & SUPPORT COMPANIES FOR THE PUBLIC SECTOR

BIAS IT consultants can help local and national governmental departments enhance their digital services whilst at the same time supporting the essential computer systems used in everyday operations.

CLICK HERE
IT company providing computer support and IT consultancy for medical, healthcare and social welfare providers.
MSP Supporting The Healthcare Sector

IT SUPPORT PROVIDER FOR MEDICAL, HEALTHCARE AND SOCIAL WELFARE

The Healthcare and Social Welfare sector heavily relies on IT systems. The BIAS IT support service has been designed to manage all the IT needs of healthcare and social welfare providers in the UK.

CLICK HERE
IT business providing computer support for insurance companies
MSP Supporting Insurance Companies

MANAGED SERVICE PROVIDER FOR INSURANCE COMPANIES

Do you need help finding an IT consultant and IT support company for your insurance company? Try the BIAS IT support subscription packages, they make IT support for insurance companies affordable.

CLICK HERE
What does it cost the logistics and distribution companies to outsource IT to an MSP?
IT Support For Logistics & Distribution

MANAGED COMPUTER SERVICES FOR LOGISTICS & DISTRIBUTION

Managed Service Providers such as BIAS IT Ltd. play a crucial role in supporting logistics and distribution businesses by managing their IT infrastructure, ensuring that all systems run smoothly and efficiently.

CLICK HERE
supporting manufacturers with outsourced computer & IT systems management
IT Support For Manufacturers

SUPPORTING MANUFACTURERS WITH OUTSOURCED I.T. MANAGEMENT

Manufacturing companies rely on a range of computer hardware to support their operations. Using BIAS IT to support the IT needs of manufacturers can reduce costs by eliminating the need for a full-time IT team.

CLICK HERE
Media and news agencies outsourcing managed services to an IT company
MSP For Media Companies

IT COMPANY SUPPORTING MEDIA BUSINESSES

BIAS IT engineers assist media companies by building and maintaining: hi-end design computers, servers used to store large media files and by supporting the everyday IT needs from email to Adobe.

CLICK HERE
IT company providing computer support for printing companies
MSP For Printing Businesses

I.T. MANAGEMENT SERVICE FOR PRINTING COMPANIES

Perhaps most importantly, the BIAS IT support engineers provide troubleshooting and resolve technical issues promptly, which helps prevent downtime and maintains your print company's productivity.

CLICK HERE
Need help in finding IT consultants and IT support providers for the Pharmaceutical Industry?
MSP For The Pharmaceutical Industry

PHARMACEUTICAL IT INFRASTRUCTURE DESIGN, MANAGEMENT & SUPPORT

BIAS IT supports the high-performance workstations and servers used to run sophisticated data analysis and modelling software, which is crucial for drug discovery, clinical trials, and processing large datasets.

CLICK HERE
IT company providing support for scientific R&D ventures
IT Support For Scientific R & D

IT SYSTEMS AND COMPUTER SUPPORT FOR SCIENTIFIC R&D BUSINESSES

The BIAS IT support service for Research and Development (R&D) organisations plays a crucial role in ensuring that the advanced technological needs of these businesses are met efficiently and securely

CLICK HERE
IT company providing computer and software support for the travel industry.
MSP For The Tourism Sector

OUTSOURCING IT MANAGEMENT WITHIN THE TRAVEL INDUSTRY

In the travel industry, a wide range of computers and IT systems are used to manage bookings, customer service, logistics, and much more. The BIAS IT team can support the travel industry with all its IT needs.

CLICK HERE
IT support providers for warehouse computer systems.
IT Help For The Warehousing Sector

IT MANAGEMENT COMPANY SERVICING WAREHOUSE COMPUTERS

The BIAS IT managed services ensure warehouse computers are regular maintained and all your business software is up-to-date, ensuring that all IT functions optimally, minimising the risk of unexpected failures.

CLICK HERE
I.T. SUPPORT SERVICE
CALL: 0345 548 8853

IT support and managed IT services for businesses
Outsourced IT Services Fully Outsourced IT Services
Outsourced IT Services Empower Existing IT Teams
Outsourced IT Services Responsive Service-Desk
Outsourced IT Services Sustainable & Eco-Friendly IT
100% UK I.T. SupportUK outsourced IT support
Outsourced IT Services Monitoring & Notifications
Outsourced IT Services IT Governance
Outsourced IT Services IT Service Management (ITSM)
Outsourced IT Services 3rd Party Application Support
Outsourced IT Services Emergency IT Support (On & Off Site)

OUR NEWSLETTER

Freebies, Promotions, Events, News & Latest Business Tech

Outsourced IT Services Logo
  Verification Code :  
microsoft 365 full support

HEAD OFFICE
BIAS IT SUPPORT UK
Heyford Grange
Watling St.
Northampton
NORTHAMPTONSHIRE
NN7 4SB
T: 01604 344005

BEDFORD OFFICE
BIAS IT SUPPORT BEDFORDSHIRE
Vanquish House
Wolseley Rd
Kempston
Bedford
BEDFORDSHIRE
MK42 7EF

MILTON KEYNES OFFICE
BIAS IT SUPPORT MK
Marlborough Gate
Milton Keynes
BUCKINGHAMSHIRE
MK9 3XS

NORTHAMPTON OFFICE
BIAS IT SUPPORT
Unit 22
Ross Rd
Northampton
NN5 5AX

Companies that help businesses with their computer systems.